SoftCafe Product Activation

In an effort to reduce software piracy, Product Activation technology is now included in all SoftCafe products.

It's Easy

Product Activation is simple and can be completed in less than a minute. It requires just a single mouse click for those with Internet connectivity. For those without Internet connectivity, the process can still be accomplished quickly and easily by visiting our activation web site (from another computer), or by telephoning SoftCafe.

How does activation work?

• Select an activation method (Internet or phone)
• SoftCafe verifies the license.
• The license is confirmed and the product is activated.

Safe, Private, and Convenient

SoftCafe respects the privacy of its customers and does not ask for any personally identifiable information to activate a product. Product Activation is completely anonymous. Your name is not even required. The only information required to activate is the Product License Number.

Our Guarantee

SoftCafe's software licenses or product guarantees have not changed. Our end user license agreements have always stipulated the number of computers that the software can be installed on. And we still offer an unconditional 30-day money back guarantee on all products. Product Activation does not change that.

Frequently Asked Questions About Activation

May I use the software on more than one computer at a time?

Yes, the activation process for the standard SoftCafe license supports installation on up to two computers. The SoftCafe product license agreement allows the primary user to install the product on a primary computer and also a home or laptop computer for his or her use. If you need to simultaneously use the software on more than 2 computers, you can add more users to your license at a reduced cost.

How do I add users to my license?

From this website, click to your product's page and then click the link for volume licensing and follow the instructions there. You can add any number of users to your license.

How will the activation information be used?

The unique License Number you receive when you purchase the software is combined with a Installation ID that is automatically formed from the your computer. When the product is activated, the Installation ID and the product License Number are provided to SoftCafe to help ensure that each genuine copy of its software is not activated more than the permitted number of times. SoftCafe's activation process does not collect, transmit, or use any personal information.

Will I be asked to activate each time I uninstall and reinstall the product?

No, If you perform an uninstall and then install the product again on the same computer, you will not be prompted to activate.

Do I have to reactivate if I reformat my hard drive or upgrade my Computer?

No, SoftCafe product activation is not affected by computer hardware changes, Windows updates, new operating system upgrades (such as Windows Vista), or hard drive reformats.

What happens if I get a new computer and want to install the software on the new computer?

You can deactivate your original computer so you can then activate your new computer. Deactivating is as easy, anonymous, and quick as the initial activation.

If I don't have access to the computer on which I originally activated the software, can I still activate on the new computer?

If access to the original computer is not available, you may not be able to activate on the new computer. For this reason, if you're selling a computer or plan to no longer use it, make sure you've deactivated first before you no longer have access to it.

I've already transferred my activation to a new computer. Can I go back to using the software on the original computer?

Yes. To do this simply deactivate the new computer and then re-activate the original computer.

How do I deactivate?

Go to your program's Help menu and select Deactivate product.

Should I uninstall the software after deactivating?

No, it is not necessary to uninstall the software after deactivating. Deactivating simply renders the copy of the software installed on the computer unusable, unless it is activated again. If you anticipate using the software on this computer in the future, you should leave the software installed so you can then re-activate it.

Does uninstalling automatically deactivate my product?

No, uninstalling will not deactivate your product. If your intention was to deactivate by uninstalling, you must reinstall your product, then start the program, and then select Deactivate product from your program's Help menu. You can then uninstall the product if you wish but it is not required.

What happens if SoftCafe releases a newer version of the software? Will I still be able to activate the older version?

Yes. Even after the older version of the product stops shipping, you will still be able to activate your copy of the older product.