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Support

Before contacting support:
Check our list of frequently asked questions. You may find the answer you are looking for here!

To contact a support technician via phone:
SoftCafe offers Free phone support to users who have purchased the most recent version of our products (MenuPro 8 and ScheduleWriter 2). For support on previous versions, there is a $29.95 per incident fee, charged to your credit card. To speak to a support technician, call 1-410-358-8676, Monday through Friday, 9:30 AM to 5 PM, eastern standard time.

To contact us via e-mail:

SoftCafe Email Support SoftCafe offers Free email support to all users who have purchased the most recent versions of our products.

To verify you as a customer, you must include your:
 ● Name

 ● 15 digit License Number


Send the email that includes the above information to:
support @ softcafe.com

Without the 15 digit license number, we cannot provide you with free email technical support.

To Upgrade

For more information about upgrading to the latest version of MenuPro or ScheduleWriter, click here.

 
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